Privacy policy

1. Who we are

ELITE EVENTS GROUP LTD ("we", "us" or "our") is an event production company registered in England & Wales (Company No. 17250293). Our registered office is 52 Wordsworth Street, Bootle, England, L20 4JW. We are the data controller responsible for the personal information we collect through this website and our services.

2. What information we collect

We may collect the following personal information when you contact us, request a quote, submit a brief, or use our website:

• Name, email address, phone number and job title
• Company or organisation details
• Event details such as dates, locations, guest numbers and requirements
• Correspondence, notes and feedback from our work together
• Technical data such as IP address, browser type and pages visited

3. How we use your information

We use personal information to respond to enquiries, provide quotes, plan and deliver events, manage suppliers, process payments, and improve our services. We may also use contact details to send occasional updates about our work, which you can opt out of at any time.

4. Legal basis

We process personal data on the basis of contract performance, legitimate interests, consent and legal obligation. Where consent is required, we will ask for it clearly and you may withdraw it at any time.

5. Sharing and disclosure

We only share personal information with trusted suppliers, venues and partners where necessary to deliver your event, and with service providers who support our business (such as email and payment platforms). We do not sell personal information and we require third parties to keep your data secure.

6. Data security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss or misuse. Access is restricted to team members and partners who need it to perform their work.

7. Retention

We keep personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements. After that period, data is securely deleted or anonymised.

8. Your rights

You have the right to access, correct, delete, restrict or object to the processing of your personal information, and to request a copy of it. To exercise these rights, please contact us using the details below.

9. Cookies and analytics

Our website may use cookies and similar technologies to improve performance and understand how visitors use the site. You can manage cookie preferences through your browser settings.

10. Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us at info@eliteeventsgroup.uk or by post at the registered office address above.